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Wes
truly knows this business! I have worked indirectly
with him in various capacities over the past ten years and
have witnessed his expertise first-hand. He knows what
needs to be done in order to develop, implement and manage
successful investment programs within a financial
institution. His expertise will help you take your
program to the next level!
Doreen
Strand-Weber
President
Fintegra Financial Solutions
Minneapolis,
MN
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For
many years, I opened new accounts in a branch of our
bank. When customers would ask me "Don't you have
anything besides CDs?" or "What about stocks or
mutual funds?" I had to refer them to a brokerage
firm. It was frustrating for me, and cost the bank
deposits. Wes helped change that. His platform program
challenged me, taught me, and enabled me to help my
customers in a way I was never able to before. Deposit
relationships were not diminished; in fact they were often
enhanced, as customers often moved accounts to the place where
they could get all of their financial needs met. I was
happier, and so were our customers!
Wendy
Gordon
Investment Executive
Harbor Financial Services
Klamath Falls, OR |
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The
Solution
Investment
Program
Resources (IPR)
was formed to
help small to
mid-size
community
financial
institutions
(banks and
credit unions)
offer retail
investment and
financial
planning
services to
their customer
base.
Most
community
banks focus on
retail deposit
gathering and
lending
activities.
They
either do not
offer
investment
services or
use the
products as a
last resort
for money
walking out
the door to
another
institution or
brokerage
firm.
Many
community
banks or
credit unions
that start
investment
services as
part of their
product mix
find that they
do not have
the expertise
to manage the
business.
The
staff in place
may be
ill-suited to
run the
business,
making bad
product and
hiring
decisions.
Staff
turnover and
disgruntled
customers may
follow.
Then
the bank or
credit union
looks for
help….
IPR assess the
current
situation and
the
marketplace.
We look
at your market
demographics,
the history of
the Investment
Services
department,
the current
staff in place
and product
providers.
From
this
information
and more we
formulate a
plan to retool
the current
department or
form a new
one, if none
existed
previously.
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IPR
Services
Include
Evaluation:
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Identifying
strengths
and
weakness
of current
department
and
product
offerings:
What’s
working,
what
isn’t
and why
not? |
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Third
party NASD
broker/dealer
and vendor
evaluation:
Is
it time
for a
change?
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Registered
Representative
evaluation:
Is
your
financial
planning
staff in
place the
right fit
for you
and your
customers?
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Product
evaluation:
Does
your
program
offer the
same
products
as other
financial
services
firms?
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Sales
practices
and
compliance
evaluation:
In
an ever
changing
regulatory
landscape,
does your
program
measure
up? |
And
Implementation:
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Registered
representative
recruitment
and
training:
IPR
recruits,
trains,
and put
plans in
place to
motivate
top
caliber
talent.
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Sales
training
for all
institution
staff:
How
to spot
referrals,
not just
for
investment
services.
Improve
your
cross-sell
ratio.
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Branch
insurance
sales
(platform
program)
training:
A
key source
of fee
income is
offering
insurance
products
at the
branch
level.
IPR
can design
and
implement
a program
to capture
this type
of fee
income.
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Back
office and
administrative
training:
No
more
missed
phone
calls or
unhappy
clients.
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Compliance
training:
Keep
your
program
current,
above
board and
above
reproach.
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Budgets
and
business
plans
proven to
work in
the
community
bank
marketplace. |
Investment
Program
Resources
provides
a
complete
solution
for
new or
existing
investment
programs
at
banks
and
credit
unions.
From
hiring
and
training
staff
to
vendor
and
broker/dealer
selection,
we
formulate
and
implement
plans
that
work
for
the
institution
we are
serving.
An
investment
program
that
will
add
value
to the
overall
customer
experience
and is
a
profit
center
to the
institution.
Your
solution is
Investment
Program
Resources.
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